By accessing or using AVA OS (“the Service”) at https://AVAOS.ai, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service. These Terms constitute a legally binding agreement between you and AVA OS.
AVA OS is a platform that connects business owners with trained executive assistants (“AVAs”). The platform provides tools for task management, communication, document handling, and workflow automation between business owners and their assigned AVAs. Access to the Service is managed through the agency that onboarded you.
Your account is created and managed by the agency that provides your AVA service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account at Eric@JustAskAVA.com.
You may not share your account credentials with others or allow others to access the Service through your account, except as permitted by these Terms.
You agree not to use the Service to:
You retain ownership of any content, data, or materials you submit through the Service (“Your Content”). By submitting Your Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, process, and display Your Content solely as necessary to provide the Service.
You are solely responsible for Your Content. You represent and warrant that you have all rights necessary to submit Your Content and that it does not violate these Terms or any applicable law.
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may suspend or restrict access to the Service for maintenance, security, or other operational reasons. We are not liable for any loss or damage arising from downtime or interruptions.
Subscription fees and billing are managed by the agency that provides your AVA service. Payment terms, refund policies, and pricing are governed by your agreement with that agency. AVA OS does not directly process subscription payments on behalf of end users.
The Service, including its software, design, trademarks, and content (excluding Your Content), is the exclusive property of AVA OS and its licensors. Nothing in these Terms grants you any rights to use our trademarks, logos, or other proprietary materials without our prior written consent.
Both you and AVA OS may have access to confidential information of the other party in connection with the Service. Each party agrees to maintain the confidentiality of such information and not to disclose it to third parties without the other party's prior written consent, except as required by law.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AVA OS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless AVA OS and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Service, Your Content, or your violation of these Terms.
We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will survive.
These Terms are governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to conflict of law provisions. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of the applicable jurisdiction.
We may revise these Terms at any time. We will provide notice of material changes by email or by posting a notice in the platform. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
For questions about these Terms, please contact:
AVA OS
Email: Eric@JustAskAVA.com